Smile Central – December 2020 Monthly Report
Please note, as in previous years, this months report (December 2020) will not include comment/analysis from the team due to the break over Christmas and New Years. Comments and analysis from the team will resume as per usual in your next monthly report (January 2021).
Smile Central – November 2020 Monthly Report
Manager
For November, website performance has been fairly stable, with a marginal increase of 1.0% in user traffic. The number of users arriving from both organic (SEO) and CPC (cost-per-click) channels has also remained steady, which is something to build on in the coming months. SEO performance, however, has dropped slightly, with an 8.2% decrease in the average site ranking. We’ve sustained the number of keywords in the top 3 spots (54 total), with a good proportion holding the #1 spot in search results. There are a further 17 keywords in the top 4 to 10 spots, which means the majority of our keywords are on the first page of search results. In terms of Google Ads, however, there was a marginal decline in clicks, but an increase in CTR (click through rate). We’ve also tracked the phone calls through November with 2 calls successfully tracked. We’ve now implemented a new fix for conversion tracking, so that conversions will be more accurately tracked through the coming months. For December, we will maintain the current keywords, then use several bidding strategies to increase clicks and conversion rate.